Patient Information

🏥 Welcome to Patient Information Center

Welcome to (KFH-R), a regional leader in specialized healthcare and innovation. We’re committed to providing quality, patient-centered care that blends advanced medical technology with genuine compassion.

This Patient Information Center is your one-stop guide to understanding our hospital, booking appointments, accessing care, and learning about your rights and responsibilities as a patient.

🌟 Quick Links

🏥 About King Faisal Hospital
Learn about who we are and what we do.
👩‍⚕️ Outpatient Consultation Services
Clinic schedules, booking, and specialist care.
🛏️ Hospitalization & Inpatient Care
Admission info, rooms, meals & discharge.
⚡ Fast Track Clinic
For quick, same-day medical consultations.
🧩 Hospital Services
Explore medical, surgical & support services.
🤝 Patient Rights & Responsibilities
Know your rights and duties as a patient.
💬 Feedback & Complaints
Tell us how we can serve you better.
📰 News & Updates
Stay updated on hospital news and activities.
📞 Contact Us
Call, email, or WhatsApp us anytime.

📅 How to Book an Appointment

Booking an appointment at King Faisal Hospital is quick and convenient.

For Local Patients
📞 Call (Toll-Free): 3939 / +250 788 123 200
For International Patients
📞 +250 788 123 200 📲 WhatsApp: +250 796 896 903 ✉️ international.patientservices@kfhkigali.com ✉️ info@kfhkigali.com
Fast Track Clinic (Priority)
📞 3937 / +250 788 384 877 📲 WhatsApp: +250 788 384 877 ✉️ fast-track.clinic@kfhkigali.com Walk-ins accepted for GP & Pediatrics
💡 Tip: Bring your national ID, insurance card, and any past medical records for a smooth check-in.

🛏️ Inpatient Care

🏥 What to Expect During Your Hospital Stay

  • Warm welcome and guided admission process.
  • Comprehensive medical assessment and personalized plan.
  • 24-hour nursing & medical coverage; nutritious meals.
  • Clean rooms, bedding, and bathing essentials provided.
  • To protect rest & privacy: no outside food, limited photography, quiet visitors.

🚪 What to Expect Upon Discharge

  • Medical review and confirmation of readiness for discharge.
  • Discharge summary, medication list and follow-up instructions.
  • Advice and arrangements for safe home recovery or rehabilitation if needed.

💡 Tips for a Smooth Check-In & Check-Out

Before Admission
  • Bring your national ID, insurance card & referrals.
  • Pack essentials; toiletries provided.
  • Confirm insurance/payment arrangements.
  • Inform admissions about allergies or special needs.
Before Discharge
  • Review discharge instructions with your care team.
  • Confirm medication schedule and next follow-up.
  • Collect personal items & arrange safe transport home.

⚡ Fast Track Clinic

Premium after-hours care designed for busy professionals: fast, discrete and efficient.

🕒 Clinic Hours
  • Specialized Services: Mon–Fri 4:00 PM – 9:00 PM
  • Weekends: Sat–Sun 9:00 AM – 3:00 PM
  • General Practitioner: Mon–Fri 8:00 AM – 4:00 PM (walk-ins welcome)
🩺 Services
  • OB-GYN, Pediatrics, Internal Medicine, Minor Surgery
  • Executive health screenings & preventive care
  • Pain management & hormonal health
  • On-site lab for fast diagnostics

Contact: 3937 / +250 788 384 877 • WhatsApp: +250 788 384 877 • fast-track.clinic@kfhkigali.com

🧩 Services

Comprehensive care across clinical, diagnostics, wellness and emergency services.

  • Specialized Clinical: Internal Medicine, Surgery, Pediatrics, OBGYN, ICU
  • Diagnostics: Laboratory, MRI, CT, Ultrasound
  • Pharmacy: On-site pharmacy & medication counseling
  • Wellness: Physiotherapy, Nutrition, Executive check-ups
  • Outpatient & Emergency Services (24/7): : General and specialized consultations, available during and after working hours.

💳 Insurance & Billing

We operate a cashless system and partner with local and international insurance providers. Confirm your coverage before your visit. Our Billing Office can assist patients without insurance.

Accepted Payments
Mobile Money (MoMo), Credit & Debit Cards
Assistance
Billing Office provides quotations & payment plans for uninsured patients.

🤝 Patient Rights & Responsibilities

You have the right to respectful, confidential, and informed care. Please help us by providing accurate information, following medical advice, and treating staff and fellow patients with respect.

💬 Feedback & Contact

We value your feedback. Share compliments, suggestions or complaints through the channels below.

  • Google Form: Submit Feedback Here
  • WhatsApp: +250 792 576 938 (Feedback)
  • Email: info@kfhkigali.com
  • Facebook: King Faisal Hospital Rwanda
  • Twitter (X):@kfaisalhospital

📰 News

Stay connected with hospital news, medical outreach, training, research and community health events. Visit our News page for latest updates and press releases.

📍 Contact Information

King Faisal Hospital Rwanda (KFH-R) KG 544 Street, Kigali, Rwanda

📞 3939 (Toll-free) • +250 788 123 200(international call) 📱 Feedback WhatsApp: +250 792 576 938 ✉️ info@kfhkigali.com 🌐 www.kfh.rw

🚑 Emergency (24/7): +250 787 458 888

♿ Accessible entrances, elevators, priority lanes, and translation support are available.

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31

Years of Experience

150+

Our Doctors

167+

Bed Capacity

37+

Medical Specialities