POSITIONCOMPETENCY REQUIREMENTKEY RESPONSIBILITIES  No
1. Hostess                                              EDUCATION AND EXPERIENCE  1. He/she must have A minimum Advanced Certificate A2 in Hospitality  Management, Hotel & Restaurant Management or any other related fields
2. Two (2) years of working experience of in a Hospital setting Any other additional qualification relevant to the field is an added advantage  
SKILLS AND ABILITIES  
1. Deep knowledge of work processes and/or procedures including stress and time management, safety, ability to perform structured tasks Ability to operate machinery and equipment.
2. Excellent verbal, written and interpersonal skills.
3. Extreme patience and the ability to think and work under stress.
4. Good deductive and reasoning skills
1. Maintain a data base of all meals provided during that shift, and the numbers of special diets.
2. Maintain a database of all complaints received from the patients and possibly the nursing personnel.
3. Records of all reports compiled and submitted to the Catering Services Supervisor.
4. Implement all recording and tracing processes to ensure safety of food on transit from the Kitchen to the wards/units
5. Monitor the transport of  food to its destination.
7. Manage and Monitor the wastage of food according to the Policies and Procedures of the Catering Service and the Hospital
8. Monitor the cleanliness of the food trolleys
9. Monitor complaints received during the day , investigate and draw up action plans to ensure resolution.
10. Monitor rodents and other pests and report to the Catering Services  Supervisor
11. Ensure that the  amount of meals served tallies with the requests placed daily
12. Ensure that all new admissions receive their meals as prescribed.
13. Assist in carrying out monthly satisfaction feedback at ward level
14. Awareness of all equipment manuals and servicing intervals
15. Monitor all  efficiency and safety tests and report any deficits
16. Maintain data base of all pre-planned servicing of equipment and plan the handling of the food provision  around the down time so that the clinical areas are not inconvenienced
17. Monitor all temperatures daily of the fridges according to the Infection Control and Prevention Guidelines.
18. Monitor cleanliness of all equipment according to the Infection Control and Prevention Guidelines.
19. Monitor all storage of foodstuffs, daily Monitor training periods of personnel with particular emphasis on the correct handling of the equipment
20. Liaise with the Catering Services Supervisor/ Hostess Supervisor when emergencies arise.     https://docs.google.com/forms/d/e/1FAIpQLSfEgWJF1GbmbGhOELulFmaqwgQ1m6GCJK9u2y8HlWimiEujHw/viewform?usp=sf_link        
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How to Apply: Join us and take on the challenge to provide Patient Cantered Care.
 Qualified candidates should send their cover letter, curriculum vitae, academic credentials, National ID, Criminal Record and Recommendation letter from a previous employer to the link mentioned above, Deadline for application is May 23rd, 2024.
 KFH, R is proud to be an Equal Opportunity Employer. We offer a competitive compensation and benefits package.
 
 
 
 
 
 
 
 
 
 
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Dr. ZERIHUN ABEBE
 Chief Executive Officer
 

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