We recommend you make an appointment to receive medical care at our hospital. However, we also receive walk-in patients at our various units.

You can make an appointment by calling our toll-free line at 3939 or +250 788 123 200 (local and international calls) or by emailing us at info@kfhkigali.com.

We accept Mobile money (Momo) payments, credit card payments, and payments through health insurance plans.

We have a multilingual staff that speaks English, French, Swahili, Kinyarwanda, and other local languages.

Yes, we accept most local and international health insurance plans. Please confirm with your insurance provider if our hospital is in their network.

Our consultation hours are from 7:00 am – 5:00 pm, Mondays to Fridays and 8:00 am – 5:00 pm Saturdays and Sundays. Our emergency support is open 24 hours a day, 365 days a year, to attend to all emergency cases.

Yes, we have a fully stocked pharmacy that provides prescription medications and over-the-counter products.

If you have a medical emergency, please call our emergency department using our toll-free line at 3939 or +250 788 123 200 (local and international calls) or go to the nearest emergency room.

You can contact us by phone at our toll-free line, 3939 or +250 788 123 200 (local and international calls) or by emailing us at info@kfhkigali.com. You can also visit our website at www.kfh.rw for more information.

We welcome feedback from our patients and their families. If you have a comment, suggestion, or complaint, please get in touch with our patient relations department at info@kfhkigali.com.

If you have any other questions or concerns, please do not hesitate to contact us. Our staff is always ready to assist you.